Frequently Asked Questions
Everything you need to know about your ÉCLAT experience.
What makes ÉCLAT products unique?
All ÉCLAT products are formulated with premium, ethically sourced ingredients that blend clinical science with botanical extracts to deliver visible results while maintaining skin health.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
Are your beauty products cruelty-free?
Yes, ÉCLAT is proud to be 100% cruelty-free. We do not test our products or ingredients on animals, and we ensure our suppliers adhere to the same ethical standards.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product for a full refund, even if it has been opened.
Can I track my shipment?
Once your order has been dispatched, you will receive an email with a tracking number and a link to monitor your package's journey to your door.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.